Privacy Policy

We (also known as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide when using the Lentrix Flow website.

We will defend these principles:

• To ensure transparency in the collection and processing of your personal information:

Our aim is to empower you to make informed decisions regarding the use and processing of your personal data. That is why we created our website. We employ a range of methods and procedures to provide you with clear, comprehensive information on how personal data is handled.

If we determine that you require specific details, we'll provide them at the appropriate date and time.

We are pleased to answer any questions you may have and clarify any legal limitations. You can reach us via email at the address below: info@lentrix-flow.com

• Personal data is used solely for the purposes specified in the policy.

Personal Data may be processed by Us for a range of purposes, such as providing the website to you and connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, complying with any regulatory or legal requirements, and carrying out administrative and business activities to support the delivery and use of those Services.

We also process personal data to better understand your preferences and needs.

• To utilise essential tools to safeguard your personal data rights:

To support you in exercising your rights, we have robust resources in place. Contact us at any time to request access to your personal data. We can modify or delete your data, restrict its use for certain or all purposes, or transfer it to you or an authorised third party. We are committed to fulfilling your requests.

• Protect your personal data:

While we cannot guarantee absolute security for your personal data, we will continue to employ a range of methods and techniques to protect it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data our company collects from individuals and explains how we process, share with third parties, and secure that information.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly recognised or identified through other information we hold or can access.

The Policy defines “processing” as any operation involving the use or collection of personal data. It encompasses the management, structuring and storage of personal data.

Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect, solicit, or store personal information from individuals under 18. We also do not knowingly permit minors to access our services. If we discover any data about a child, we will delete it as quickly as possible.

2. Which personal data do we hold about you?

When you access our services or channels, or visit our website, we collect personal data. In some cases, we may request your personal data directly. Otherwise, we obtain it by analysing your use of our services or channels, or by receiving it from our third-party partners.

3. You are not required to disclose personal information to the company, and there are no penalties for choosing not to do so.

You are not required to provide any personal data. However, in certain circumstances, choosing not to may prevent us from offering services or users from accessing the website.

4. What types of personal data do we collect? When you visit our website, we gather the following personal information:

This includes detailed records of your online activity, traffic data (such as your IP address, dates and times of access), language preferences, software crash logs, browser type, and details about your device (for example, model and operating system). This information is not private and cannot be used to personally identify you.

Personal data we receive from you: any information you voluntarily provide when you connect with a third-party online trading platform through us.

Personal information you supply directly to third-party platforms to facilitate transactions: this includes your full name, address, telephone number and email address.

5. The Legal Basis and Reasons for Processing Personal Data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a legal basis, the company cannot use your personal data. The legal grounds under which the company may process your personal data are:

• You have given your consent to the processing of your personal data for one or more reasons. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The Company or a third party may need to process personal data to satisfy their legitimate interests. For example, this may involve improving our services or defending legal claims.
• Processing must comply with legal obligations.

Contact us by email for more details about the processing required to safeguard legitimate interests.

Below is a list of reasons and legal grounds for processing the personal data you provide. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data—such as IP address information and analyses of user experiences—with third-party companies that provide services to us, including hosting and storage providers.

You may also ask us to share specific personal data about you with third-party trading platforms. When you do so, we will provide the information you have given us to those platforms. Their use of your data will be governed by the third parties’ privacy policies. Please note that your personal data may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners, enabling it to enhance and improve the products and services it provides to its customers.

If it is necessary to protect the rights of third parties or assets, the Company is permitted to disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any group company in the event of such a transaction (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other business within the group.

7. Third-Party Cookies and Services

We may utilise third-party services on our site, such as advertising partners or analytics providers. These partners may also use cookies or other technologies.

Cookies are small text files saved to your device each time you visit or access the website. They collect information about your browsing habits and preferences to enhance your experience, remember your settings, and tailor content, products, and services to your interests. Cookies also help us gather usage statistics and perform analytics.

Some cookies we use are session cookies, which are temporarily downloaded to your device and expire when you close your browser. Other cookies are persistent cookies, remaining on your device for a set period after you close your browser. They help the website recognise you as a returning user and allow you to revisit the website.

Types of cookies:

We may use them for their intended purpose:

Cookies have been blocked or removed

To block or remove cookies, adjust your browser settings. Below are links to guide you through the process for several of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's functions and features may not work as expected if this happens.

ONLINE TRACKING NOTICE

The Company will retain your personal data only as long as necessary to fulfil the purposes described in this policy, or for any longer period permitted by law, regulations, policies or applicable orders.

Your information will be shared with third-party trading platforms for 12 months. With your consent, we will continue to share your data for an additional 12 months.

We routinely review the Personal Data we hold to confirm it is no longer required.

9. Transfers of personal information to third-party countries or international organisations

Your personal information may, from time to time, be transferred in whole or in part to other countries, for example to a third country beyond your place of residence, or to international organizations or jurisdictions. Our company takes all necessary measures to safeguard the personal data you provide, maintain robust protection standards in every jurisdiction in which we operate, and ensure you can assert your rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has recognised as providing an adequate level of protection for personal data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under Viro Article 46(2)(a).
• The transfer was carried out in accordance with the EU Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it employs to protect your personal data when it's transferred to third-party countries or international organisations. Please email us at info@wealthwaydigital.uk

10. Protecting Personal Data

We have implemented robust organisational and technical measures to protect personal data. These safeguards guard against accidental or unlawful destruction, loss or modification of personal data.

We cannot guarantee that the security of your personal data will be maintained without error or warrant that it will remain completely secure. We also accept no liability for any intangible, incidental or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosure due to transmission errors, unauthorised third-party access or any other circumstance beyond our control.

Should legal or other obligations beyond our control arise, we may be required to share your personal data with third parties, such as public authorities. We cannot guarantee the security measures these third parties will apply to your data in such cases.

Personal data cannot be transmitted online in a completely secure manner. The Company cannot guarantee the security of any personal data you send to us over the Internet.

11. Hyperlinks to third-party websites

Links to third-party websites and applications are provided on this website, but they operate independently of the company. We are not responsible for how these sites or apps collect or process personal data. This policy does not apply to any activities carried out on those external platforms.

We recommend that when you visit any third-party website or app, you read its privacy policy before deciding to access or use the service. We also advise providing any personal data directly to them.

12. Amendments to This Policy

This policy may be updated at any time. When we revise it, we will notify you by posting the updated version on our website. For significant modifications, we will endeavour to inform you via appropriate channels and publish an announcement online. Unless explicitly stated otherwise, all amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You have the right to ask us to verify that any personal data we hold about you is accurate, to correct any errors and to delete any data we no longer require. You may also restrict how we process your personal information.

If you reside in the EEA, please refer to this page:

These rights are available to you in relation to the personal data you provide to us. To exercise them, please send an email detailing your request to the address below.

Access rights

The Company can verify the accuracy of any personal data it processes about you. If so, you may request access to your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

The right to access personal data must not infringe upon or conflict with the rights and freedoms of others. If a request is detrimental to another party’s rights or freedoms, the company may refuse to comply or, at its discretion, limit its capacity to fulfil the request.

Right to rectification

The Company may rectify any inaccurate personal data. You have the right to request that any incomplete personal data about you be rectified, taking into account the purpose of processing.

Right to Erasure

The following reasons are applicable: (a) personal data are no longer required for the purposes for which they were collected or processed; (b) you withdraw consent and there is no legal basis to process them; (c) you object at any time, for reasons specific to your situation, to the processing of personal data about you based on legitimate interests pursued by us or by a third party; (e) personal data have been processed unlawfully; or (f) personal data must be erased to comply with a legal obligation of the company’s.

This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to limit its processing.

If you request the restriction of personal data, we may only retain it with your consent, to establish, exercise or defend legal rights, to protect the rights of another natural person, or where there is a substantial public interest within the European Union or a Member State.

Your Right to Data Portability

Where this process is performed by an automated system based on your consent or on a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Moreover, the right to data portability must not infringe upon the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any processing of your personal data based on the company’s or a third-party’s legitimate interests. This includes, but is not limited to, profiling carried out on this basis. However, if we can demonstrate compelling legitimate grounds for processing your personal data, we will be unable to comply with your objection unless you can show that your rights, freedoms or interests override those grounds or relate to the exercise, establishment or defense of legal rights.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may revoke your consent for our processing of your personal data at any time. This will not affect the legality or lawfulness of any processing carried out based on your consent before its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You may lodge an appeal with the supervisory authority established by a Member State to safeguard individuals’ fundamental rights in the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights regarding your personal data, as explained in Section 13.

Under Section 13 of this agreement, we will provide the requested information within one month of receiving your request. Where necessary, depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any such extension and the reasons for it within the initial one-month period.

Provided it does not conflict with the provisions of section 13 of the Act, any information you request pursuant to your rights under that section will be provided free of charge. However, if a request is unfounded, excessive or, particularly in the case of repeated requests, we may charge a reasonable fee to cover the administrative costs of supplying the information or carrying out the requested action. We may also decline to comply.

If we have any doubts about the identity of the person making your request, the company may ask you to provide additional information.